Tag Archives: Learning

Tales Of The Unexpected : Tension and Release

Have you ever given an Ignite talk? The format can feel quite daunting – telling a story while 20 slides whizz by, each one auto forwarding after just 15 seconds. A rollercoaster ride. They’re not for everyone, and they are good for getting disciplined about pubic speaking. Should you fancy giving an Ignite talk a try, check out this great post by Scott Berkun titled ‘How To Give A Great Ignite Talk‘, it’s full of useful ideas on how to get through one in good shape.

I was part of the Ignite team at the CIPD Learning and Development conference in Olympia last week. The subject I chose was ‘The Art of Better Learning’, how we can use art to make learning more of an unfolding inquiry, less of a search for certainty. I drafted my story, drew some slides to illustrate my thoughts and got on with rehearsing. Normally when I give a talk I leave lots of room for emergent ideas – ebb and flow. The Ignite format doesn’t work like that so it’s important to prepare in order to keep things nice and tight. Cue cards work well for me during the prep stage. Thinking through things then writing it down seems to make subsequent recall a little easier. Once I was happy with my story and the pictures, I packed everything up and sent it over to Giorgia, my contact at the CIPD. She kindly confirmed safe receipt and checked over my slides to make sure they worked. Thank you Giorgia.

The Art of Better Learning.jpg

Tension

The day of the talk arrived, and in the minutes before the session started I asked to see how the slides would appear on screen. I’m used to working on a Mac and the venue had provided a Windows PC for the session, I wanted to see if there were any key differences. It turned out there was an unexpected key difference. Somewhere between the CIPD and the event, my slides had corrupted, and instead of a series of hand drawn slides, I was presented with a blank screen. No problem, a quick hop onto Dropbox will solve this…

Once the tech guy at the venue had confirmed there was no internet access from the presenter’s pc, I went through an emotional tailspin as follows:

Tension: Directed at myself for not bringing a back up on a memory stick.

More tension: All that hard work drawing slides and rehearsing – wasted!

Panic: Panic: Panic:

Defeated: I’ll just drop out of the line up, no one will know…

Recovery: Hang on a minute, I brought the cue cards with me, and a handful of the drawings. I’ve also got a random bunch of art works made by clients at previous workshops. There are twenty minutes until I’m on, surely I can rework the story in that time…

Reworking The Story.jpg

My Improvised Ignite talk props.

…and so I did.

The talk passed in a blur – I tried to make eye contact with as many people as possible. Having no images to play to meant I relied heavily on the cue cards, and while they kept me on track, they were a distraction too. I kept catching smiles from people when I could, and tried to return them too. The encouragement levels were high and I kept on going – keeping the pace up to remain authentic to the format, and to leave no room for nerves!

Release

After I’d finished, people responded warmly and enthusiastically. A few folk approached me and congratulated me on how I’d set the whole thing up, they thought the tech fail was part of the plan! My heart rate for the next hour or so was proof that this was the genuine article, nerves and all. Looking back a few days later, and given the nature of what I wanted to talk about, the way things unravelled and then reassembled could not have been better. Thank you to everyone who supported me at the event, and online. Without People, You’re Nothing.

Afterthoughts

There is much talk of disruption in and around the world of work. People throw the term around with much excitement, it’s seen as cool to disrupt. I disagree. The verb disrupt is defined as: to drastically alter or destroy the structure of. True disruption often comes out of the blue, unseen and unexpected. In a way, I experienced a few minutes of disruption last week. I improvised, and whilst I just about coped, I wouldn’t wish to inflict that level of intensity on any one. The next time you call for disruption, spare a thought for the disrupted.

In case you are interested, Ady Howes filmed me giving this talk. If you want to see what the face of a speaker on a white knuckle ride looks like, Ady’s kindly agreed I can share the recording with you here!

Talking About Loneliness

Last week I facilitated some learning and conversation at the 2016 LPI Fellows Symposium under the heading of ‘The Loneliness of the Long Distance Learning Leader’. I promised to write up something about the experience, this is that reflection and review.

The first things we spoke about and shared together, were our desired mood and tone for the session, and our expectations. These things were scribbled onto Post It notes and made available for people to read in the room, and I offered to write them up afterwards (Pro tip: If you want a Post It to stick well, peel it off side to side, not top to bottom. Thank you Tom). The mood conversation works well as a word cloud.

LPI Mood and Tone Conversation

The expectations are much more nuanced and having tried to word cloud them – all I got was confusion. The full list of what people shared is available here, in essence I see it as boldness, sharing, connecting, challenge, reflection, and something about the yin of discomfort meshed with the yang of ease.

The overarching themes for the session were loneliness, and how to make work better. Prior to the session I published a few notes and suggested topics of conversation. Here is a reminder of the conversation topics on offer:

Loneliness – recognising it, working with it, overcoming it
Trust – giving, earning, breaking, rebuilding. If we go down this route, I am mindful that though important, trust is not enough. So what else do we need in order to cocreate a ‘Proceed Until Apprehended’ mindset?
Responsibility – owning, taking and sharing
Creativity – we need it, yet behaviourally we’re often way off – how do we get better?
Networks – communities of practice, and more
Technology – by itself is not the answer – and a poor tech experience can severely limit opportunity

In addition, the group asked to add Resilience and How to Deal With a Bad Hair Day into the mix.

With all the basics covered, the conversation began – with groups at tables choosing to let the conversation flow in the directions they wanted. The invitation was to talk for a period of time, reconvene and see where we should go next. The initial period of conversation seemed to focus on challenges, and after a short break – we agreed to let the conversation flow, and then to share any thoughts, ideas, questions. I’m conscious that when sharing brief snippets and outputs of a much richer picture, gaps often appear:

The impulse is pure
Sometimes our circuits get shorted
By external interference
Signals get crossed
And the balance distorted
By internal incoherence – N.Peart

Notwithstanding these gaps and possible shortcomings, here is a summary of what people shared.

Loneliness: Have confidence. Do business leaders really know what L&D delivers? Does L&D? Does the way we describe ourselves create an impression we didn’t intend to create?

Trust: Shifting from trust neutral – choosing to give first. Using purpose and connection to underpin trust. Brand : Why, not what?

Responsibility: This grid was offered as a way of helping to analyse stakeholders.

Stakeholder Analysis Grid

Networks: Are useful and they are not a community, self policing. How would you introduce yourself?

Resilience: Have a passion for your goal, or walk. Support, for your plan. Where do you get support – family? Ask for help. What is your verb?

Any Other Business

My intention was for this session to have a very light structure, and to be something cocreated. I wrote some notes to help introduce the session and I shared these notes on my blog, on the day of the event. Next time I will share stuff like this with a bit more notice.

There was some uncertainty at the beginning of the session. I wondered if I offered too many options for people to consider, and something similar was subsequently fed back to me. I can see how, in a short space of time, too many choices can create uncertainty. The following day I worked with another large group and I incorporated this feedback in to the new session. Still giving choices, fewer this time, plus an ‘anything you like’ option in case the choices on offer weren’t useful for everyone. This subsequent session seemed to flow more readily. Putting learning into practice.

Someone fed back to me that in my position as facilitator, I should never show uncertainty. I’ve thought long and hard about this, and I don’t agree. I am/we are uncertain at times, and I believe that uncertainty is an inherent part of my/our improvisational style. There’s a balance, as there is with most things, and I’m OK with people knowing that we are working on something about which I may be uncertain. The work is unfolding, and therefore not yet fully visible.

People really appreciate time with each other, several people expressed a wish for the conversation to continue for longer. I expect this is partly due to that fact that they were in control of the conversation, rather than being directed. I hear this sort of thing frequently, which prompts thoughts that more widely, we need to work harder on making the most of these experiences, perhaps through greater levels of cocreation?

Thank you to The LPI for the opportunity. Lots of people were kind to me after the session finished. They appreciated me for my use of humour, and willingness to try something different and go with the flow. Thank you for all the lovely feedback, I’m pleased our time together went well.

Further reading:

Loneliness. Human Nature and the Need for Social Connection


6 Ways To Improve Learning – Created with Haiku Deck, presentation software that inspires;

The Loneliness of The Long Distance Learning Leader

I’m heading to the LPI Fellow’s Symposium today, and before departing I looked up the definition for the word ‘symposium’. I was given two options:

  1. A conference or meeting to discuss a particular subject.
  2. A drinking party or convivial discussion, especially as held in ancient Greece after a banquet.

I expect the intention leans towards option 1. We’ll see. I’ve kindly been invited to facilitate some conversation at the event, on the theme of loneliness. Putting to one side your thoughts about why such a subject is attracted to me, I thought it would be useful to share my current thinking. I’m doing this primarily as part of working out loud in general, and also, for anyone else heading to the event who might want a preview, or an excuse to turn and head back home 😉 I hope this is useful for you, here goes…

The Loneliness of The Long Distance Learning Leader

With apologues to Alan Sillitoe

The film, The Loneliness of The Long Distance Runner, opens with Colin Smith (played by Tom Courtenay) running, alone, along a bleak country road somewhere in rural England. In a brief voiceover, Colin tells us that running is the way his family has always coped with the world’s troubles, but that in the end, the runner is always alone and cut off from spectators, left to deal with life on his own.

We’ve all experienced loneliness at times in our work…or is it just me? Cue: awkward silence. Whether as a full time learning professional, an interim or freelancer, the task of nurturing, facilitating and encouraging learning can put us seemingly at odds with the organisations and the structure we are asked to work with. Collaboration, creativity, curiosity and communication are cited as desirable, often essential ingredients to support meaningful enjoyable work, yet organisations somehow mitigate against these things taking root and flourishing. I have scribbled, and rescribbled this short passage many times over the years:

Most work is coercive, it is done to you. The best work is coactive and cocreative, it is done with, for and by you. It is totally human to want, need and expect that our views be taken into consideration and yet we defy these wants, needs and expectations at almost every step in our working lives. Never do anything about me, without me.

This session today is an invitation to discuss and explore some of what is needed to make our work great, so that we can in turn, be of most use to those we are here to support.

Suggested topics of conversation:

Loneliness – recognising it, working with it, overcoming it
Trust – giving, earning, breaking, rebuilding. If we go down this route, I am mindful that though important, trust is not enough. So what else do we need in order to cocreate a ‘Proceed Until Apprehended’ mindset?
Responsibility – owning, taking and sharing
Creativity – we need it, yet behaviourally we’re often way off – how do we get better?
Networks – communities of practice, and more
Technology – by itself is not the answer – and a poor tech experience can severely limit opportunity

You may well have better suggestions than these – so we will start with time to reflect on how you’d like to be while we are together, and what you’d like to get from our time together. Then you are invited to talk, listen, share stories and ideas, and cocreate ways to make work…less lonely, and more effective and enjoyable.

With the permission of the group, I will follow this post up with another, setting out what we share and learn. Have an excellent day.